Garden State Precision, Inc. has its registered office at 510 Church Street, Ridgefield, New jersey, 07657.
Gspshirts’ goal is to provide you with a complete satisfaction guarantee. If for any reason, you are not satisfied with your order, you may return the purchased item within thirty (30) days from the date of receipt of the garment purchased from the Gspshirts official website.
However, the following items are excluded: (i) Personally customized items, for example, imprinted with the customer’s private name or other items customized according to the customer’s requirements; (ii) Washed, stained, artificially damaged and worn, defective and affecting secondary sales Commodities; (iii) Commodities lacking hang tags and outer packaging.
Return process
First, please contact the online customer service Mr.Martin to communicate with you and confirm your return or exchange application, then you can send the product to us. Otherwise, we will refuse to accept any responsibility.
Once confirmed, please send the returned product, which must be brand new, unused, in the original box and/or packaging, and include all labels.
After the goods are shipped, please send the courier information and your personal information to our service staff, which will speed up the processing efficiency of your return and exchange application.
After receiving your product, we will confirm the product. If this is the case, we will process your return request within 24 working hours to arrange a refund. The refund time is the same as the order cancellation refund time.
Cancel the order
We only accept cancellations within 30 minutes of placing an order. Cancellation of orders after 30 minutes is not supported as processed orders cannot be retrieved from the parcel pile. Refunds will be made upon successful cancellation of the order. Please allow us 24 hours within working days to process your canceled order. Orders that cannot be canceled need to be returned after you receive the package, and we will issue a refund within 1-2 working days after receiving the package.
Refund
Refunds due to customer subjective factors are required to be returned after the customer receives the goods. Refunds will be issued to the original form of payment. We will arrange a refund within 1-2 working days after receiving the goods and confirming that they are correct. If it is overdue, please contact our customer service center and we will help you to check and handle it (the specific refund time depends on the situation, so please be patient and don’t rush). Shipping costs will be borne by the customer.
